Integration · WhatsApp
WhatsApp campaigns and conversations managed from LeafyOps CRM
Connect the WhatsApp Business API to LeafyOps CRM so every message — outbound campaign or inbound reply — is logged against the contact record it belongs to.
What the integration does
WhatsApp campaign sending
Send template-based messages to opted-in contact groups directly from the campaign management module.
Two-way messaging
Receive inbound replies and manage conversations against the contact record — in context with email and SMS history.
Message templates
Pre-approved WhatsApp Business templates ready to use without re-approval each time.
Opt-in and opt-out management
Consent captured through compliant opt-in flows and honoured across all outbound communication.
Delivery reporting
Sent, delivered and read receipts tracked per campaign message.
Frequently asked questions
- Does LeafyOps use the official WhatsApp Business API?
- Yes. The integration uses the WhatsApp Business API. You need a verified WhatsApp Business account to send campaigns.
- Can I manage WhatsApp alongside email and SMS campaigns?
- Yes. WhatsApp, email and SMS are managed in the same campaign workspace inside LeafyOps CRM.
Ready to connect WhatsApp?
Book a demo to see how the integration fits your specific workflow.