CRM · Surveys
Ask the question — and keep the answer next to the customer who gave it
Build surveys, send them via email, SMS or WhatsApp, and collect responses directly against the contact record — so you can analyse feedback in context of the campaign that triggered it.
What's included
Survey builder
Create surveys with multiple question types including rating, multiple choice and open text.
Multi-channel distribution
Send surveys via email, SMS or WhatsApp campaigns already set up in the CRM.
Response collection
Responses stored against the contact record for segmentation and follow-up.
Response metrics
Completion rate, average scores and individual responses summarised per campaign.
Reviews and testimonials
Collect customer feedback and manage which responses are used as testimonials.
Ready to get started?
This is part of CRM — the full product includes every connected capability.